Frequently Asked Questions

General Information


Q1: What are the hospital's OPD visiting hours?
A: Our OPD visiting hours are from 08:00 AM to 02:00 PM and 03:00 PM to 06:00 PM.

Q2: How do I contact the hospital?
A: You can contact us at 9261170-9 or info@pims.gov.pk.

Q3: What are the hospital's operational hours?
A: Our hospital is operational 24/7.

Patient Care


Q: How do I get admitted to the hospital?
A: You can get admitted through our emergency department.

Q: Can I choose my doctor?
A: Yes, subject to availability.

Q: What are the hospital's policies on patient confidentiality and privacy?
A: We adhere to strict confidentiality and privacy policies to protect our patients' information.

Billing and Insurance


Q: What are the hospital's payment options?
A: We accept cash, credit/debit cards, and insurance.

Q: Do you offer financial assistance or charity care?
A: Yes, we offer financial assistance and charity care programs for eligible patients.

Q: How do I know if my insurance is accepted?
A: You can contact our billing office or check with your insurance provider.

Services and Facilities


Q: What services does the hospital offer?
A: We offer a range of services, including emergency care, surgery, and diagnostic testing.

Q: Do you have a pharmacy on site?
A: Yes, we have a pharmacy on site that is open 24/7.

Q: Can I get a copy of my medical records?
A: Yes, you can request a copy of your medical records from our medical records department.

Careers and Education


Q: How do I apply for a job at the hospital?
A: You can apply for jobs through our website or by contacting our Administration department.

Q: Do you offer internships or training programs?
A: Yes, we offer internships and training programs for students and healthcare professionals.

Feedback and Complaints


Q: How do I provide feedback or make a complaint?
A: You can provide feedback or make a complaint by contacting our patient relations department or filling out our online feedback form.